This used to be called "canned responses"


  • In Gmail, click the Gear icon, then click 'Settings'.
  • Click the tab that says 'Advanced'.
  • Click 'Enable' on the 'Templates' prompt.
  • Start a new email by clicking 'Compose' in the upper left-hand corner of your inbox.
  • Type the email message you'd like to save as a template. 
  • Click the three dots icon on the bottom right-hand corner of the compose window, hover over 'Templates,' 'Save draft as template,' and then click 'Save as new template'.
  • Name your template.
  • Start a new email by clicking 'Compose' in the upper left-hand corner of your inbox.
  • Click the three dots icon on the bottom right-hand corner of the compose window, hover over 'Templates,' then click on the template name.
  • After the response is pasted, add your recipient and click 'Send'.