Petaluma City Schools Technology Helpdesk

App Support 6

• How-to Update to the Latest Version of the Zoom App
• How Do I Change My Zoom Name?
• Kami Resources
• Recorder Plus: Voice Recorder Upload Instructions
• Zoom Resources

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Chromebook Support 3

• How to Launch the Advanced Placement (AP) App on PCS Chromebooks
• Student Chromebook Won't Connect to Internet or Apps on Home Wifi Network (Zoom, Lexia, etc.)
• How to Connect a Chromebook to a Printer

FAQs 3

• How can I log into FreshDesk?
• What is the Clever single-sign-on (SSO) and how does it work?
• How can students and staff receive technology help?

iPad Support 10

• Troubleshooting SmartMusic on an iPad
• Student iPad Won't Connect to Internet or Apps on Home Wifi Network
• Fixing iPad Apps Not Installing through Self Service
• Addressing iPad Charging, Battery Issues
• Forgot iPad Passcode and Disabled iPads

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G Suite 2

• Gmail Templates
• Troubleshooting Google Classroom

Aeries Portal 1

• Connecting to Aeries portal from outside the United States

FAQs 7

• How can staff bypass the internet filter?
• How do I Approve YouTube Videos for Students?
• How do I automatically add students from Aeries into a Google Classroom?
• How do I reset my petk12.org password?
• How do I setup Wonders or Everyday Math simplified login?

View all 7