Petaluma City Schools Technology Helpdesk
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Knowledge base
Resources for Staff & Students
App Support
5
How-to Update to the Latest Version of the Zoom App
How Do I Change My Zoom Name?
Kami Resources
Recorder Plus: Voice Recorder Upload Instructions
Zoom Resources
Chromebook Support
3
How to Launch the Advanced Placement (AP) App on PCS Chromebooks
Student Chromebook Won't Connect to Internet or Apps on Home Wifi Network (Zoom, Lexia, etc.)
How to Connect a Chromebook to a Printer
FAQs
3
How can I log into FreshDesk?
What is the Clever single-sign-on (SSO) and how does it work?
How can students and staff receive technology help?
iPad Support
9
Troubleshooting SmartMusic on an iPad
Student iPad Won't Connect to Internet or Apps on Home Wifi Network
Fixing iPad Apps Not Installing through Self Service
Addressing iPad Charging, Battery Issues
Forgot iPad Passcode and Disabled iPads
See all 9 articles
G Suite
2
Gmail Templates
Troubleshooting Google Classroom
Aeries Portal
1
Connecting to Aeries portal from outside the United States
Resources for Staff
FAQs
7
How can staff bypass the internet filter?
How do I Approve YouTube Videos for Students?
How do I automatically add students from Aeries into a Google Classroom?
How do I reset my Evaluat'd password?
How do I setup Wonders or Everyday Math simplified login?
See all 7 articles
Help Desk Software
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